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Link to academic research and other publications
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Harrison and Gray – The ethical and policy implications of profiling vulnerable customers (Neural networking and the use of data to target consumers in the finance sector)
Shutting the Gates – Research into the psychology of in-home sales – Full report / Summary
Help Sales Force See Relationship Benefit
Massi and Harrison – Postmodernism and Branding (12mb)
Massi and Harrison – The Branding of Arts and Culture: An International Comparison
Harrison and Hartley – Difficult Brands
Hartley and Harrison – Bonds to Cultural Brands